-Individual and Family counseling
Regarding this, the UN component briefly mentions that victims should receive the necessary medical, psychological and social assistance and should be informed of the available health and social services. Also special attention should be given to those having special needs and psychological impacts of crime. DISHA has found that depending on various social, cultural and biological factors, victims of crime and their family members face number of emotional and mental problems as a result of the crime incidence. These impacts could be like feelings of shock, hyper vigilance, mistrust, confusion, inability to take decision, feeling of helplessness, loneliness, anger, sadness, stress, or could be severe like Depression, Anxiety, PTSD (Post Trauma Stress Disorder), and psychosomatic disorders etc
DISHA has taken efforts to address this issue in their capacity in their work. DISHA’s initial team was that of social workers certified in basic counseling skills who could provide the necessary emotional, moral and social support to the victim along with basic counseling. While the severe cases were referred to professional psychiatrists or psychologists.
To ensure the quality of this service, and to enhance our own working capacity in this section we have been regularly updating our knowledge in this regard and enhanced our understanding by learning the Psychological First Aid – a service promoted by WHO for people in crisis. We also learnt about the basic principles of the REBT approach as well. –
We are committed to grow further in this section, and are looking forward to collaborate with more mental health professionals, telephone help-lines providing professional mental health services, and join hands with ‘Mental Health Functionaries’ designed under the Mental Health Act, 2018 to expand reach of mental health services to the whole society.